Feedback

We care about the service our customers receive. We're always looking for ways to improve. The following survey will enable us to better serve you. Please don't use this survey to request support help. For additional produt help please call 800-338-5544. Thank you for your participation.

1. Job Role/Function: Teacher School Administrator School IT Administrator Business Administrator Business IT Administrator Other User Type Select ...
   
   
2. How did you find out about our support site? Scantron Website Registration Card Marketing Material Call Center Product Manual Other Select ...
   
   
3. What is your main purpose for using the web site?
   
   Register a product 5000I ScannerClassroom EditionDocuscanENGAGEEZData ScannerEZData Scoring SystemEssential Skills Item BanksExamSYSTEM SoftwareFSCreationsIN150INSIGHT 30Image ScanToolsNCS DesignExpertNCS SurveyOpScan 10OpScan 2OpScan 2 iNSIGHTOpScan 21OpScan 3OpScan 4OpScan 4 iNSIGHTOpScan 4UOpScan 5OpScan 6OpScan 7OpScan 8OpScan SelfScoreProsperRealTime CRRemark SoftwareScanToolsScanTools IIScanTools PlusSentry 2050SurveyTracker PluseInstructioniNSIGHT 70
   Find product/service information
   Download a software update
   Place a service request
   Evaluating your support options before I purchase a product
   Other
   
   
4. Did our support site provide you with the information you were seeking?
   
   Yes No Not Applicable
   
   
5. If you answered no to the previous question, please explain below:
   
   
   
   
6. How easy was our site to use?
   
   

   5	4	3	2	1
   Very Easy		Very Difficult

   
   
   
7. What is your overall rating of our support site?
   
   

   5	4	3	2	1
   Excellent		Poor

   
   
   
8. We value any additional suggestions you may have on how we could improve our support site.
   
   
   
   
9. Would you like us to contact you regarding this survey? If Yes, please provide the following information:
   
   

   Name:
   Phone:
   Email:
   Best Time to Call:

Thank you for taking the time to complete our survey.  Your feedback is very important to us and our continuing efforts to improve our services to you.