Services

Scantron offers a wide variety of services to support both the hardware and software it sells as well as the networks into which our products and those of other vendors are integrated. Our goal is to ensure that your system operates at peak performance and meets your data collection requirements—from the get go. Our services include the following:

• Hardware support programs
• Software support programs
• Scanner installation
• Network architecture and design
• Custom programming

Scanner Installation

Customers need their hardware and software up and running as quickly as possible. When our services staff installs your system, they verify your site readiness, set up and test hardware, and install and test most software ordered with the equipment. Before leaving your site, they also make sure your primary users know how to operate and care for the equipment and request service.

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Network Architecture and Engineering

We design and build networks for our customers and for customers of other Scantron companies. Our professional services staff brings together a wide variety of third-party hardware and software in a total network solution configured to meet the needs of your application deployment. We offer the following services: network design, project management, site readiness assessment, procurement, vendor management, system implementation and installation, configuration and administration, staging and testing, and the implementation of backup and anti-virus strategies.

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Custom Programming

You can take advantage of our application expertise by having our professional services programmers develop a custom application to meet your specific data collection requirements. Our experienced programmers will reduce your risks. Not only will they ensure data integrity, but also a speedy application start up. Typical applications that we can customize include:

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